Building Design Northern (the Company) is committed to satisfying the needs and requirements of our stakeholders by managing the business in accordance with the principles set out below. To this end the Company will:

• Diversify the business into new and emerging markets in order to sustain growth.
• Ensure that applicable requirements relating to our services are compliant with customer, legal, Company and other requirements.
• Assess the risks to our business and determine the needs and expectations of our stakeholders, using the results to develop this policy and effective objectives.
• Ensure our key providers (suppliers and subcontractors) are capable of meeting Company needs and requirements. Periodically evaluating key providers and taking actions to address adverse issues.
• Manage the business in accordance with systems and documented information which meet the requirements of BS EN ISO 9001, best industry practice and Company instructions and guidelines.
• Re-organise the business as necessary to meet rapid expansion

In addition the Company will:

• Be aware of legal and other requirements which impact on business and ensure compliance
• Provide effective communication with our stakeholders through contractual arrangements, reviews, meetings, inductions, briefings, tool box talks etc.
• Ensure our employees are aware of new service developments
• Ensure employees have the skills, knowledge and competencies to carry out their work effectively, in accordance with specified requirements and to meet the needs of new and emerging markets
• Improve communications with employees to make them aware of the company performance and understand the consequences of failing to comply with Company needs and expectations
• Ensure adequate resources are provided to ensure the business can perform adequately should adverse issues arise.
• Ensure information technology systems are capable of meeting the demands of the business
• Be aware of current and emerging markets and take actions as necessary
• Keep up to date with national and international affairs which may have an impact on our business and take actions where deemed necessary
• Use expert help wherever necessary to assist with issues relating to the maintenance of the management system and the legal issues relating to occupational health, safety, environment, employment, data protection etc.
• Ensure contingency plans are in place to help mitigate external influences on the business

The Company is committed to continual improvement of our business and will use our management system to identify improvements and establish actions accordingly.

This policy will be the subject of a periodic review.